Ireland – IT software package – IT Helpdesk Services

Trinity College Dublin are currently undergoing a Digital Transformation program, whereby all current systems will be evaluated during a phased review. As there is an on-going need for a number of helpdesks for various areas in the college, this will form part of the strategic review and subsequent consolidation of systems. In the interim period whilst this strategic review is underway, there is a on-going requirement for continuation of 20 x Ivanti Neurons for ITSM & ITAM Named Analyst Cloud Subscription 33 x Ivanti Neurons for ITSM & ITAM Concurrent Analyst . It is anticipated that this VEAT will be required for up to 24 months approx.