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awarded Services
Ireland – Software programming and consultancy services – Multi-party Framework Agreement for the provision of Strategic IT Resourcing Services to the Central Bank of Ireland
Description
The Central Bank of Ireland (the ‘Central Bank’) tendered for the provision of a Strategic Partnership Framework, initially covering: a) ICT Flex Capacity: Provides flexible and timely access to specialised professionals across all ICT disciplines on an individual basis. The Central Bank is consuming a ‘role’ or a group of roles, to be managed by the Central Bank. b) Team Capacity: Engages a dedicated, specialised team for a specific, measurable objective like a set number of sprints or a fixed scope (e.g., Windows upgrade on 1000 laptops). The Central Bank is consuming a ‘team’ which is managed by the partner and measured on metrics related to team performance. c) ICT Services: ICT Services will be defined as specific areas of scope which will be supported by a partner contributing to the delivery of services by the Central Bank. This might include supporting a function, practice, or platform etc. Each ICT Service will have a defined scope, RACI, duration, deliverables, service levels, commercials, and a service management wrap appropriate to the service being provided. They will typically work alongside existing Central Bank resources as a component adding capacity and capability towards delivering an enhanced service to the Central Bank's internal customers.
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